Orders are dispatched within 3 working days after payment confirmation. Typically, orders take between 24-72 hours after dispatch.
Delivery dates are not guaranteed in the event of service interruptions or failures caused by events beyond the control of Everstore. These interruptions include, but are not limited to, delays caused by the transportation system, shipping carrier or processing of cardholder's credit/debit card.
Delivery delays due to service interruptions or weather conditions are not the responsibility of Everstore or the carrier.
For step-by-step shopping instructions, please follow the progression below:
When you have found a Product on the Website that you would like to buy, please click on the cart symbol button to add it to the cart. This will add your Product to a virtual "shopping cart".
To add more Products to your virtual shopping cart, click on the link labelled "continue shopping".
To pay for the Products in your virtual shopping cart at any time, click the button labelled "check out".
When you click the "check out" button, you will be asked to provide various information necessary to process your order and deliver the Product(s) to you.
You can provide this information by filling in the fields requested on the screen.
To shop with greater ease with us online, register one-time to save your details so that you will not have to re-enter your personal information again on your next session
All items are in stock unless "Out of stock" is indicated. On receipt of your order if any items are unavailable , we will inform you by email and we will offer you a refund or alternative availability date where possible.
Yes, it is mandatory to register. We will retain your contact details, which will be retrieved when you login on your next visit. Please note that due to security reasons, we will not retain your card details.
For missing or wrongly shipped items, please contact us at Info@everstore.com.au and quote your transaction reference number. Our customer service is open from Monday to Sunday, 24x7. We will endeavor to reply to your query within a working day and we will advise you on what to do next.